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Exchange Shipping Fees Collection Form

Please completely fill out this form and click the submit button below, so we can charge your credit card for shipping/handling costs for the replacement item you are requesting.

For each item being exchanged, shipping fees are:
$7.25 (jerseys/shorts/similar soft goods)
$8.99 (multiple jerseys or shorts or similar soft goods)
$8.99 (helmets/shoes/jackets/saddles)
$10.95 (protective gear)
Hard goods or other items not listed here priced accordingly.
Other fees may vary - international fees higher - subject to change without notice.

After you submit this form, we will issue you an EMA# with instructions on how to exchange your item.
DO NOT SHIP ANY MERCHANDISE WITHOUT AN EMA#.
THIS WILL ONLY DELAY YOUR EXCHANGE.

 

If this item was received as a gift, and you do not know the original order number, you MUST:
-type "Gift" in the order number box
-type your billing address, shipping address, and phone number in the comments box.

If you are not the person who placed the original order, or are using a different credit card than was used in the original order: -type your billing address, shipping address, and phone number in the comments box.

Your telephone number is needed (should UPS/Fedex need to contact you for delivery)
Your e-mail address is required to send you the correct address for where to ship your exchange to (it may NOT be the return address on the original package.) and is also needed to send you tracking information.
If you do not have an email address, we can send your instructions via regular USPS mail provided you gave us the shipping address in the comments box.

If you are the person who placed the original order, replacement item will ship to the original order's shipping address unless a new shipping address is listed in the comments box.

To reduce delays in processing, please double check your information before clicking submit
Email Address:
 
Order Number: <<<< If you received it as a gift, type Gift.
 
Your name as it appears on your credit card:
 
Credit Card Type: Visa/MC/Discover
 
Credit Card Number (XXXX-XXXX-XXXX-XXXX):
 
Expiration Date (mm/yy):
 
C V V Code (XXX):
   
Amount of Money :
 
Item to be exchanged:
 
Reason for exchange?:
 
Additional Comments:

If you are not the person who placed the original order, or are using a different credit card or have a different billing or shipping address than from the original order, we will need your billing address, your shipping address, and phone number. If this was a gift, please also give us the name of the person who gave it to you.

Enter Verification Code: